Support

Customer Support

We want your Netupdate products to help you succeed. Our Customer Support team is here to help you in any way we can.

Please give us your feedback on Netupdate's products and your customer support experience. We appreciate all types of constructive comments, such as a documentation suggestion or a product enhancement request.

You'll always find someone at our support phones between 6:30 AM and 4:00 PM Pacific, Monday through Friday. We'll respond to your questions quickly and efficiently, whether submitted by phone, fax, or e-mail. You're also welcome to submit questions and issues by voice mail, fax or e-mail during non-business hours.

Here's the contact information for our Customer Support team:

  • Customer Support Line: 800.593.9491 (press 2)
  • Customer Support email: support@originatorpro.com
  • Netupdate Customer Support fax number: 425.799.9100
Product Downloads
Download Microsoft Windows-based companion software.

Documents for Download/Viewing require Adobe Acrobat Reader.

Get Adobe Acrobat Reader